Caremark Ireland provides compassionate home care and live in care for people all over the country. In order to bring bespoke care to clients on an individual basis, there is a lot of back-office organisation which needs to take place. And like any modern, agile organisation, staff don’t necessarily have to be physically in the Caremark office in Galway to deliver their best work. But that presents its own issues when dealing with potentially sensitive person-centred care data.
Data-sovereignty
It is crucial that client data remain in Ireland, and so Caremark could use some other remote-desktop solutions, since they often cannot guarantee where data is held. Beaty Consultancy were able to deploy a completely custom solution for Caremark, whereby storage and the computer hardware physically reside in Ireland, delivering the governance assurance they need, but also the responsive experience their staff need.
Caremark staff download the AWS Workspaces app to any device (Windows, Mac, iPhone, iPad, Android, Linux or just any web browser, and log in using their secure credentials. As easy as that.
Control and Repeatability
Another key benefit to using AWS Workspaces is that apps can be deployed and configured once, and rolled out to every member of staff. Everyone at Caremark has access to the same programmes and features, and they’re all in the same place for everyone, making collaboration a dream.
End users do not need to be administrators of their remote workspace, which cuts down on a huge security vulnerability vector. As well as this, policies and settings can be controlled centrally – so if there is a change in compliance needs, the updates can be rolled out in minutes. No more sending a technician out to desks, or arranging downtime with your staff.
And last but by no means least, patching is handled automatically too. If anyone’s workspace fails to be patched for whatever reason, an alert is generated and sent straight to the team at Beaty Consultancy who can either fix the issue, or simply deploy a new Workspace for that user to carry on right where they left off.
An AWS Managed Workspace solution, supported by Beaty Consultancy, really makes managing staff members computers a doddle.
